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Privacy Policy

Introduction

What is the Privacy Policy and what does it cover?

  • This Privacy Policy explains how we collect, use, and share your information. It also describes how long we keep your information and how we keep it safe, when we transfer it, including the use of our website or funnel.
  • The Privacy Policy also lets you know your rights.

We at Veripass want you to understand what information we collect, and how we use and share it. That's why we encourage you to read our Privacy Policy. This helps you use the product in the way that's right for you.

In the Privacy Policy, we explain how we collect, use, share, retain, and transfer information. We also let you know your rights. Each section of this policy has simpler language to make our practices easier to understand. We've also added links to resources where you can learn more about the privacy topics that interest you.

It's important to us that you know how to control your privacy, so we also show you where you can manage your information in the settings of the product you use.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information

  • Full name, date of birth, nationality, and contact information (email address, phone number).
  • Address, residency details, and employment history.
  • Government-issued identification, including passport details, visa numbers, or Social Security Numbers (as required for visa applications).
  • Other details may be required for the application processing.

1.2 Financial Information

  • Payment card details, transaction history, and billing addresses.

1.3 Professional and Academic Records

  • Academic qualifications, certifications, awards, publications, and employment contracts.

1.5 Communication Data

  • Messages, feedback, and inquiries you share with us.

2. How We Use Your Information

Your information is used for the following purposes:

  • Account Management: To create and maintain your user account.
  • Service Delivery: To facilitate visa-related consultations, document review, and application processing.
  • Communication: To send confirmations, updates, and feedback regarding your applications.
  • Compliance: To fulfill legal and regulatory obligations, including identity verification and fraud prevention.
  • Improvement: To analyze usage trends, improve our services, and develop new features.

3. Sharing of Information

3.1 Third Parties

We may share your data with:

  • Government Agencies: U.S. Citizenship and Immigration Services (USCIS) and related entities.
  • Service Providers: Payment processors, hosting services, and document verification partners.
  • Legal and Professional Advisors: Attorneys assisting in your application process.
  • Other Parties: As required by law or with your explicit consent.

3.2 International Transfers

Your data may be transferred to countries with differing privacy laws. By using our services, you consent to these transfers.

4. Data Retention

4.1 Access and Correction

You can:

  • Request access to the personal data we hold about you.
  • Correct inaccurate or incomplete information.

4.2 Data Portability and Erasure

You may request:

  • A copy of your data in a structured, machine-readable format.
  • Erasure of your data, subject to legal retention requirements.

4.3 Objections

  • Opt out of marketing communications at any time.
  • Object to data processing based on legitimate interests.

4.4 Filing Complaints

If you believe your rights have been violated, you can file a complaint with your local data protection authority.

6. Data Security

We use:

  • Encryption protocols (e.g., SSL/TLS) to secure data in transit.
  • Role-based access controls and monitoring to prevent unauthorized access.
  • Regular vulnerability assessments and third-party audits.

7. Cookies and Tracking Technologies

We use cookies to:

  • Enhance your browsing experience.
  • Analyze website usage trends. You can manage cookies through your browser settings.

8. Changes to This Policy

We reserve the right to update this policy. Changes will be communicated via our website or email.

Contact Us

For inquiries about these Terms, contact us at clientsupport@veripass.org